New Jersey-based · US-wide support

Managed IT Support & Services for NJ Businesses

Managed IT, cybersecurity, and network services for businesses across New Jersey, Pennsylvania, and New York, with real engineers who pick up the phone.

New Jersey-based · US-wide support

Managed IT Support & Services for NJ Businesses

Managed IT, cybersecurity, and network services for businesses across New Jersey, Pennsylvania, and New York, with real engineers who pick up the phone.

Trusted by teams at:

  • kindle auto plaza logo
    cape may car wash logo
    rosa nursing school logo
    trumma logo
    1111systems logo

Trusted by teams at:

rosa nursing school logo
kindle auto plaza logo
cape may car wash logo
1111systems logo
trumma logo
Networksthatstayup.Threatscaughtbeforetheyspread.Backupsconfigured,notassumed.Whileyourunyourbusiness,wekeepthetechnologybehinditrunning.
Networksthatstayup.Threatscaughtbeforetheyspread.Backupsconfigured,notassumed.Whileyourunyourbusiness,wekeepthetechnologybehinditrunning.
Networksthatstayup.Threatscaughtbeforetheyspread.Backupsconfigured,notassumed.Whileyourunyourbusiness,wekeepthetechnologybehinditrunning.

The problem with reactive IT

Stop paying for IT only when it breaks.

Downtime, surprise bills, and security gaps are what reactive IT costs you. Here's what changes when your systems are managed.

Without Nexus

You find out when it breaks

No monitoring, no alerts. The first sign of a problem is downtime that's already costing you.

Always reactive

No one owns your security

Patches get missed, backups go untested, and threats sit undetected until there's a breach.

Exposed

Fixes take days, not minutes

No monitoring or dedicated support means small issues linger and pile up.

Slow resolution

No one's watching the budget

Emergency callouts and rush fixes get billed at whatever the rate is that day, with no plan behind the spend.

Reactive spend

One person, or no one

IT rides on a single tech or whoever's free. When they're out, you're stuck.

Single point of failure

Without Nexus

You find out when it breaks

No monitoring, no alerts. The first sign of a problem is downtime that's already costing you.

Always reactive

No one owns your security

Patches get missed, backups go untested, and threats sit undetected until there's a breach.

Exposed

Fixes take days, not minutes

No monitoring or dedicated support means small issues linger and pile up.

Slow resolution

No one's watching the budget

Emergency callouts and rush fixes get billed at whatever the rate is that day, with no plan behind the spend.

Reactive spend

One person, or no one

IT rides on a single tech or whoever's free. When they're out, you're stuck.

Single point of failure

Without Nexus

You find out when it breaks

No monitoring, no alerts. The first sign of a problem is downtime that's already costing you.

Always reactive

No one owns your security

Patches get missed, backups go untested, and threats sit undetected until there's a breach.

Exposed

Fixes take days, not minutes

No monitoring or dedicated support means small issues linger and pile up.

Slow resolution

No one's watching the budget

Emergency callouts and rush fixes get billed at whatever the rate is that day, with no plan behind the spend.

Reactive spend

One person, or no one

IT rides on a single tech or whoever's free. When they're out, you're stuck.

Single point of failure

With Nexus

Problems caught early

24/7 monitoring flags issues early, often before they cause downtime.

Proactive

Security managed continuously

Patching, backups, and threat monitoring handled on an ongoing basis.

Proactive

A real engineer answers

Your ticket reaches an engineer who can solve it, not a script. Average response is 15 minutes.

Real engineers

One predictable monthly cost

One predictable monthly cost.

Fixed cost

A full team, not one person

You get network, security, and cloud specialists — not a single tech who's out when you need them.

Whole team

With Nexus

Problems caught early

24/7 monitoring flags issues early, often before they cause downtime.

Proactive

Security managed continuously

Patching, backups, and threat monitoring handled on an ongoing basis.

Proactive

A real engineer answers

Your ticket reaches an engineer who can solve it, not a script. Average response is 15 minutes.

Real engineers

One predictable monthly cost

One predictable monthly cost.

Fixed cost

A full team, not one person

You get network, security, and cloud specialists — not a single tech who's out when you need them.

Whole team

With Nexus

Problems caught early

24/7 monitoring flags issues early, often before they cause downtime.

Proactive

Security managed continuously

Patching, backups, and threat monitoring handled on an ongoing basis.

Proactive

A real engineer answers

Your ticket reaches an engineer who can solve it, not a script. Average response is 15 minutes.

Real engineers

One predictable monthly cost

One predictable monthly cost.

Fixed cost

A full team, not one person

You get network, security, and cloud specialists — not a single tech who's out when you need them.

Whole team

25-45%

Lower IT costs vs in-house

Industry average

25-45%

Lower IT costs vs in-house

Industry average

25%

Never fully recover from a major outage

ITIC survey

25%

Never fully recover from a major outage

ITIC survey

Ready to stop fighting your IT?

Get managed IT that catches problems early and answers when you call.

What we do

Managed IT, cybersecurity, cloud, and backup.

Four core services that keep your technology running, secure, and recoverable.

1.

Managed IT Services

Proactive monitoring, patching, and helpdesk support that keeps your systems running — so problems get caught before they cause downtime.

24/7 network and endpoint monitoring

Patching and updates handled for you

Helpdesk staffed by real engineers

2.

Cybersecurity

3.

Cloud Services

4.

Backup & Disaster Recovery

Drag-and-drop builder

1.

Managed IT Services

Proactive monitoring, patching, and helpdesk support that keeps your systems running — so problems get caught before they cause downtime.

24/7 network and endpoint monitoring

Patching and updates handled for you

Helpdesk staffed by real engineers

Drag-and-drop builder

2.

Cybersecurity

3.

Cloud Services

4.

Backup & Disaster Recovery

How it works

From first call to fully managed.

A straightforward process. We assess, agree on scope, onboard your systems, and manage them.

1.

Discovery

We assess your current setup: network, systems, security, and what's working against you.

Full assessment

Your goals

Current gaps

""

1.

Discovery

We assess your current setup: network, systems, security, and what's working against you.

Full assessment

Your goals

Current gaps

""

1.

Discovery

We assess your current setup: network, systems, security, and what's working against you.

Full assessment

Your goals

Current gaps

""

2.

Fit

We tell you honestly whether we're the right fit. If we're not, we'll say so.

Scope agreed

Clear pricing

No pressure

""

2.

Fit

We tell you honestly whether we're the right fit. If we're not, we'll say so.

Scope agreed

Clear pricing

No pressure

""

2.

Fit

We tell you honestly whether we're the right fit. If we're not, we'll say so.

Scope agreed

Clear pricing

No pressure

""

3.

Onboarding

We document your network, secure it, and take over management with minimal disruption to your team.

Documented

Secured

Low disruption

""

3.

Onboarding

We document your network, secure it, and take over management with minimal disruption to your team.

Documented

Secured

Low disruption

""

3.

Onboarding

We document your network, secure it, and take over management with minimal disruption to your team.

Documented

Secured

Low disruption

""

4.

Manage

We monitor, patch, and respond to issues, catching problems early and answering when you call.

24/7 monitoring

Ongoing support

Real engineers

""

4.

Manage

We monitor, patch, and respond to issues, catching problems early and answering when you call.

24/7 monitoring

Ongoing support

Real engineers

""

4.

Manage

We monitor, patch, and respond to issues, catching problems early and answering when you call.

24/7 monitoring

Ongoing support

Real engineers

""
pax8
itva
Slack
alternative payments
microsoft.com logo logo.dev
ubiquiti

Partners & tools

The platforms your team already uses.

Some of the tools and partners we work with day to day.

24/7

Monitoring & support

Tri-state

NJ, PA & NY coverage

Vendor

agnostic

45+ yrs

Engineering experience

pax8
itva
Slack
alternative payments
microsoft.com logo logo.dev
ubiquiti

Partners & tools

The platforms your team already uses.

Some of the tools and partners we work with day to day.

24/7

Monitoring & support

Tri-state

NJ, PA & NY coverage

Vendor

agnostic

45+ yrs

Engineering experience

pax8
itva
Slack
alternative payments
microsoft.com logo logo.dev
ubiquiti

Partners & tools

The platforms your team already uses.

Some of the tools and partners we work with day to day.

24/7

Monitoring & support

Tri-state

NJ, PA & NY coverage

Vendor

agnostic

45+ yrs

Engineering experience

More services

Beyond the four core services.

Network engineering, field services, cabling, and the project work that keeps everything running.

Database Services

Database design, migration, optimization, and administration for the systems your business depends on.

Database Services

Database design, migration, optimization, and administration for the systems your business depends on.

Software Development

Custom applications, integrations, and automation built around how your business runs.

Software Development

Custom applications, integrations, and automation built around how your business runs.

Not sure what you need?

Tell us what you're working with and we'll help you figure out the right fit.

Not sure what you need?

Tell us what you're working with and we'll help you figure out the right fit.

Reviews

What our clients say

Businesses across New Jersey and the Northeast, in their own words. Every review is posted publicly on Google.

  • I worked closely with the Nexus Team for the past 5 months, in upgrading our infrastructure. They are extremely knowledgeable in networking. I would highly recommend this team to anyone and everyone!

    ""
    Alyse. S

    IT Coordinator

    kindle auto plaza logo

    We found the right company to clean up a mess made over the years by various installations. Gensley and staff did a fabulous job of straightening out our rats nest of wires. Thanks for the great job.

    ""
    Mike. F

    Head of Operations

    cape may car wash logo

    We partnered with Nexus Ideal Solutions to overhaul our network infrastructure. Their networking expertise delivered robust, high-speed connectivity across our campus. We now enjoy reliable, secure network performance that lets our instructors and students focus on learning without distraction.

    ""
    Mona. T

    Director

    rosa nursing school logo

See what our clients say

Real reviews from the businesses we support, posted publicly on Google.

Reviews

What our clients say

Businesses across New Jersey and the Northeast, in their own words. Every review is posted publicly on Google.

  • I worked closely with the Nexus Team for the past 5 months, in upgrading our infrastructure. They are extremely knowledgeable in networking. I would highly recommend this team to anyone and everyone!

    ""
    Alyse. S

    IT Coordinator

    kindle auto plaza logo

    We found the right company to clean up a mess made over the years by various installations. Gensley and staff did a fabulous job of straightening out our rats nest of wires. Thanks for the great job.

    ""
    Mike. F

    Head of Operations

    cape may car wash logo

    We partnered with Nexus Ideal Solutions to overhaul our network infrastructure. Their networking expertise delivered robust, high-speed connectivity across our campus. We now enjoy reliable, secure network performance that lets our instructors and students focus on learning without distraction.

    ""
    Mona. T

    Director

    rosa nursing school logo

See what our clients say

Real reviews from the businesses we support, posted publicly on Google.

Reviews

What our clients say

Businesses across New Jersey and the Northeast, in their own words. Every review is posted publicly on Google.

  • I worked closely with the Nexus Team for the past 5 months, in upgrading our infrastructure. They are extremely knowledgeable in networking. I would highly recommend this team to anyone and everyone!

    ""
    Alyse. S

    IT Coordinator

    kindle auto plaza logo

    We found the right company to clean up a mess made over the years by various installations. Gensley and staff did a fabulous job of straightening out our rats nest of wires. Thanks for the great job.

    ""
    Mike. F

    Head of Operations

    cape may car wash logo

    We partnered with Nexus Ideal Solutions to overhaul our network infrastructure. Their networking expertise delivered robust, high-speed connectivity across our campus. We now enjoy reliable, secure network performance that lets our instructors and students focus on learning without distraction.

    ""
    Mona. T

    Director

    rosa nursing school logo

See what our clients say

Real reviews from the businesses we support, posted publicly on Google.

Pricing

Managed IT plans that scale with you.

See what each plan includes on our pricing page.

Essential

The secure floor.

Professional

Recommended

The right fit for most.

Premium

Round-the-clock and compliance-ready.

Not sure which plan is right for you?

Talk to us and we'll help you find the right fit.

Still have questions?

Talk to us and we'll help you find the right fit.

FAQ

Everything you need to know.

Everything you need to know.

Can't find what you're looking for? Our team is happy to help.

Can't find what you're looking for? Our team is happy to help.

1.

Getting started

1.

Getting started

What happens when we first reach out?

We start with a conversation to understand your setup, then assess your network, systems, and security. If we're the right fit, we scope the work and agree on it before anything begins.

What happens when we first reach out?

We start with a conversation to understand your setup, then assess your network, systems, and security. If we're the right fit, we scope the work and agree on it before anything begins.

How does onboarding work if we're switching from another provider?
How does onboarding work if we're switching from another provider?
Do you work alongside our existing IT team?
Do you work alongside our existing IT team?
What areas do you serve?
What areas do you serve?

2.

Services, pricing & support

2.

Services, pricing & support

What's included in the monthly price?
What's included in the monthly price?
How fast do you respond?
How fast do you respond?
What does your security baseline include?
What does your security baseline include?
Do you handle compliance?
Do you handle compliance?
Are there setup or hidden fees?
Are there setup or hidden fees?

Still have questions?

Talk to us. We'll walk you through how we'd support your business.

Still have questions?

Talk to us. We'll walk you through how we'd support your business.

Insights

IT insights for growing businesses.

Practical guides on IT, security, and getting the most out of your technology.

Careers

Building something worth working on.

A team of engineers who care about doing IT right for the businesses we support.

Nexus team

""

Gensley Dumond

Founder & CEO

""

Ramon Ros

Co-Founder & COO

""

Rhea Broomes

Chief People Officer

""

Gensley Dumond

Founder & CEO

""

Ramon Ros

Co-Founder & COO

""

Gensley Dumond

Founder & CEO

""

Ramon Ros

Co-Founder & COO

""

Rhea Broomes

Chief People Officer

Guido Alvarado

Director of Field Operations

0

Team members worldwide

0

Countries represented

Get started today

Small enough to know your setup. Big enough to run it right.

A small team that gets to know your environment, so you're not re-explaining it to a stranger every time something breaks.

45+ years engineering experience

NJ, PA & NY coverage

24/7 monitoring

Vendor agnostic

Get started today

Small enough to know your setup. Big enough to run it right.

A small team that gets to know your environment, so you're not re-explaining it to a stranger every time something breaks.

45+ years engineering experience

NJ, PA & NY coverage

24/7 monitoring

Vendor agnostic

Get started today

Small enough to know your setup. Big enough to run it right.

A small team that gets to know your environment, so you're not re-explaining it to a stranger every time something breaks.

45+ years engineering experience

NJ, PA & NY coverage

24/7 monitoring

Vendor agnostic